Record Breaking interactions in a single month.

A 31% year-on-year increase in Google Business Profile (GMB) interactions

THE RESULTS

Our strategy delivered remarkable outcomes:
166%
Growth in Website Clicks
Increased from 35,000 clicks in the first six months to an impressive 93,000 clicks in the following six months.

How The Crown at Ampney Brook Increased Directions by 17%

Nestled in the heart of Ampney Crucis, The Crown at Ampney Brook is more than just a pub—it’s the sister venue to Wild Thyme & Honey, a boutique hotel that sets the standard for cosy luxury in the Cotswolds. With such a strong connection, our challenge was clear: create an SEO strategy that elevated The Crown’s online presence while complementing, not competing with, Wild Thyme & Honey.

In just two months, The Crown saw over 13,000 interactions on their Google Business Profile, a record-breaking performance. Among these, we delivered a 17% year-on-year increase in direction requests, demonstrating the power of local SEO to quite literally guide customers through the door.

How We Navigated This SEO Challenge

The Crown’s unique relationship with Wild Thyme & Honey required a bespoke approach. We needed to:

  • Enhance their visibility for local search terms like “pub near Cirencester” and “Cotswolds dining.”
  • Highlight their role as a standalone destination while supporting the overall brand identity shared with Wild Thyme & Honey.
  • Increase actionable profile interactions, including direction requests, website visits, and calls.

Here’s how we made it happen:

  1. Optimised Google Business Profile
    We polished The Crown’s Google Business Profile, ensuring accurate and engaging information to attract clicks. From eye-catching images to a well-written description showcasing their unique offering, every detail was designed to resonate with both locals and visitors.
  2. Targeted Non-Branded Keywords
    We leaned into search terms like “pub with food near Cirencester” and “Cotswolds pub dining” to capture audiences looking for experiences rather than specific names.
  3. Focused on Direction Requests
    For a pub in the countryside, getting customers to the door is critical. By prioritising keywords like “pub near me” and enhancing the map listing, we saw a 17% YoY rise in direction requests. It’s proof that even in a digital age, helping customers physically find you remains essential.
  4. Tailored Content to Complement Wild Thyme & Honey
    Instead of competing, we aligned The Crown’s SEO strategy with the hotel’s. This meant optimising for complementary keywords and creating content that promoted both as a unified experience for visitors to Ampney Crucis.

Why Direction Requests Matter

Direction requests are a key metric for pubs and restaurants in rural areas. They indicate intent to visit—a sign that the customer is ready to move from browsing to booking (or turning up). For The Crown, the 17% increase in direction requests was a standout result, showing that our Local SEO strategy not only boosted visibility but translated directly into footfall.

Even more importantly, direction requests are often an indication of new customers discovering your venue for the first time. Loyal customers already know where to find you, but when someone reaches for directions, it’s a clear sign that your business is attracting fresh faces—a vital factor for growth and long-term success.

A Strategy That Delivers

The Crown at Ampney Brook’s success shows that even complex SEO challenges, like managing multiple connected profiles, can yield record-breaking results. With 13,000 profile interactions in just two months and a strategy that complemented their sister venue, we proved that great Local SEO doesn’t just put you on the map—it brings customers straight to your door.

Ready to Put Your Pub, Restaurant, or Hotel on the Map?

Whether you’re part of a larger hospitality group or a standalone venue, our tailored Local SEO strategies can help you achieve measurable results. Get in touch today and let’s drive your success!

Dorian Kirk
Founder - Art Hospitality

We’ve worked with SEO agencies before, but On The Maps actually shows us the numbers that matter. Their reports are concise, easy to understand, and focus on real revenue impact—not just traffic. Thanks to their Local SEO strategy, we’re bringing in more direct bookings than ever.

Madeleine Smith
Head of Marketing at Grosvenor Inns

We didn’t just want more traffic—we needed more customers. On The Map focused on high-intent searches, making sure people who found us online actually booked a table or a room. Their data-driven approach proves the impact on our revenue every month.

Emma Stevenson
Marketing Director at Oak Taverns

Before working with On The Map, our pub was lost in the crowd on a busy high street. Now, we’re ranking at the top for local searches, and new customers are finding us daily. Their Local SEO strategy made sure we’re the go-to spot in the area

FAQs

What Is Local SEO, and Why Is It Important for Hospitality Businesses?

Local SEO is the process of optimising your online presence to attract more business from local searches on Google and other search engines. For hospitality businesses like hotels, restaurants, and pubs, 70% of local clicks come from Google’s Map Pack, making Local SEO critical for driving foot traffic, bookings, and revenue.

How Does Google My Business Help My Hospitality Business?

Google My Business (GMB) is a powerful tool that helps your business appear in local search results and Google Maps. By optimising your GMB profile with accurate information, high-quality photos, and weekly posts, you can:

 

  • Increase your visibility in Google’s Map Pack.
  • Attract more bookings and walk-in customers.
  • Engage with potential customers through reviews and updates.

How Long Does It Take to See Results from Local SEO?

Most businesses see noticeable improvements in 3-6 months with consistent Local SEO efforts. However, the timeline depends on factors such as your location, competition, and the quality of your current online presence.

Can You Help with Multi-Location Businesses?

Absolutely! We specialise in Local SEO for multi-location hospitality businesses such as hotel chains, restaurants, and pub groups. We create tailored strategies for each location, ensuring every venue ranks well in its local market.

What Is Included in a Local SEO Campaign?

Our Local SEO campaigns typically include:

 

  • Google My Business optimisation.
  • Local keyword research.
  • Onsite SEO (title tags, H-tags, local schema).
  • Citation building and directory management.
  • Content creation (blogs and FAQs).
  • Review and reputation management.
  • Each campaign is customised to meet the specific needs of your business.

What Is Local Schema, and Why Is It Important?

Local schema is structured data added to your website to help search engines understand your business details, such as location, opening hours, and services. Implementing local schema can:

  • Improve your chances of appearing in rich search results.
  • Boost your visibility for local queries.
  • Drive more targeted traffic to your site.

 

How Do Reviews Impact Local SEO Rankings?

Reviews are a significant factor in local search rankings. Businesses with:

  • Positive reviews are more likely to rank higher.
  • Engaged review responses build trust with customers and search engines.
  • We help you manage reviews to improve your online reputation and increase visibility.

 

What Are Citations, and Why Do They Matter for Local SEO?

Citations are online mentions of your business name, address, and phone number (NAP). These are crucial for Local SEO because:

  • Consistent citations improve your local rankings.
  • High-quality citations build trust with search engines.
  • We ensure your business is listed accurately on top directories such as TripAdvisor, Yelp, and Google.

How Do Blogs Help My Hospitality Business Rank Higher?

Blogs targeting local keywords (e.g., “best restaurants in [city]” or “top hotels near [landmark]”) can:

  • Drive more organic traffic to your site.
  • Showcase your business as a local authority.
  • Answer common customer questions, which improves engagement and time spent on your site.

Why Should I Choose Your Agency for Local SEO?

We specialise in Local SEO for hospitality businesses, with 15+ years of experience working with restaurants, pubs, and hotels. Our tailored strategies deliver measurable results, from increased bookings to higher foot traffic. We’re not just an SEO agency—we’re your partner in driving hospitality success.